Engraving Instructions
If this item is engravable please follow these instruction to let us know what you want engraved on this
1] Place the order, and once it is complete REPLY to your order confirmation , which you will get about a minute after the order is complete
2] While placing the order, on the bottom of the address page, is a special instructions box, fill this in
3] E-mail CustomerService@diabetesandmore.com, making sure that you have your order ID in the subject line.
Does it matter what medical condition or allergy I have?
No, you can engrave anything you‘d like. For example, you can engrave "Diabetic”, or "Allergic to penicillin.” Anything that a medical technician would benefit to know in treating you in an emergency situation.
How do I know what size of bracelet to order?Take a measuring tape and measure your wrist at its smallest point. Take a true wrist measurement-not too tight or too loose. Then, add 1 inch to that measurement. Lauren's Hope bracelets do NOT fit like the average bracelet. Remember, the tag does not bend. So, you will need to add an inch to your wrist measurement. (This only applies to the beaded bracelets-not the men's watches). Be sure to measure carefully as there is a $5 return shipping and handling fee.
Are they interchangeable?
Interchangeable Medical ID Bracelets have two clasps that hook onto the Medical ID tag. You need to merely unclasp the tag and reclasp it to the new bracelet.
How should I wear my Medical ID Bracelet?
We have been informed by paramedics that you should wear your medical ID bracelet on your left arm as that is the arm they normally use to check your pulse.
Can I order a specific medical ID tag?
Yes, all of our tags are special order . Each line holds up to 20 spaces or characters per line and each tag holds up to five lines.
What happens if my bracelet does not fit or breaks?
All of our bracelets have a six month guarantee. If it breaks for any reason, we will restrand it for free one time. After the six month period, the charge is $15.00 plus a $6.99 shipping and handling fee. If you ordered the wrong size, return it to us along with the $6.99 return shipping and handling fee and instructions as to the size you need.
Should I wear my bracelet in the shower or while swimming?
Although your bracelet is made out of 14K gold filled and sterling silver beads, it is still strung on jewelry wire. Therefore, it is NOT recommended that you wear it while swimming or showering.
What materials are the bracelets made out of? Does the wire stretch?
These are made of the finest quality of beads available. All of these beads are 14Kt gold filled and sterling silver. The actual medical ID tag is stainless steel. The bracelets are strung on jewelry wire, so they will NOT stretch. All of our bracelets are custom made to fit. This is why it is important to measure your wrist.
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Is it possible to return custom made jewelry for a full refund?
ALL SALES ON CUSTOM MADE JEWELRY ARE FINAL. We can not accept returns on custom made jewelry.